At yvonnesuits, we value your satisfaction and want you to feel confident shopping with us. Please read our return and refund terms carefully before making a purchase.
Eligibility for Returns
- Items may be returned within 7 days of delivery.
- Products must be unused, unworn, and in their original packaging with tags intact.
- Returns will not be accepted for items that are damaged due to misuse, worn, or altered after delivery.
- Certain items such as jewelry and personal accessories may not be eligible for return due to hygiene reasons.
Return Process
- Contact our customer support at [email protected] within 7 days of receiving your order.
- Provide your order details, reason for return, and photographs (if applicable).
- Once approved, we will guide you on how to return the product.
- Customers are responsible for return shipping unless the product received was defective or incorrect.
Refund Policy
- Since we accept only Cash on Delivery (COD), refunds will be issued as:
- Exchange for another product of equal value, OR
- Store credit that can be used on your next purchase.
- No cash refunds will be provided.
Damaged or Incorrect Items
- If you receive a defective, damaged, or wrong item, please contact us immediately at [email protected].
- We will arrange a replacement or issue store credit without additional cost to you.
Contact Us
For return or refund assistance:
📧 [email protected]